This Privacy Policy explains how jlibet collects, uses, stores, shares, and protects your personal information in connection with your use of the jlibet platform at jlibet.vip. It is prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. Please read this document carefully before registering an account.
jlibet is built on the principle that Filipino players should know exactly what personal information is collected, why it is collected, and how it is protected. These six principles guide every data handling decision on the jlibet platform.
jlibet collects personal data only for specific, legitimate purposes directly related to operating your account, processing transactions, complying with PAGCOR and AMLC regulations, and improving the jlibet platform. Data collected for one purpose is not repurposed without your consent or a legal basis.
jlibet applies technical and organizational security measures proportionate to the sensitivity of the data held. Personal data is encrypted at rest and in transit, access is role-restricted on a need-to-know basis, and security infrastructure is reviewed regularly against current threat landscapes.
jlibet only collects the personal information that is strictly necessary for the purpose for which it is collected. We do not gather data speculatively or build profiles beyond what is required for account management, payment processing, KYC compliance, and responsible gaming monitoring.
As a jlibet account holder and a data subject under Philippine law, you hold specific rights over your personal data — including rights of access, correction, erasure (where legally permissible), and objection. jlibet provides clear channels for exercising these rights without unnecessary barriers.
Personal data is retained only for as long as is necessary for the stated purpose, or as required by applicable Philippine law and regulatory obligations (including PAGCOR record-keeping requirements and AMLC anti-money laundering obligations). Data is securely deleted or anonymized after retention periods expire.
jlibet maintains a clear, current Privacy Policy that is accessible to all players at all times. Any material changes to data practices are communicated to registered account holders before they take effect. jlibet does not engage in hidden data collection, silent profiling, or undisclosed data sharing with third parties for commercial gain.
jlibet ("jlibet," "we," "us," or "the Company") operates the online gaming platform available at jlibet.vip (the "Platform"). jlibet is authorized by the Philippine Amusement and Gaming Corporation (PAGCOR) to offer online casino and sports betting services to eligible players in the Philippines.
This Privacy Policy ("Policy") describes in detail how jlibet collects, uses, stores, protects, and shares personal information obtained from users of the Platform ("you," "User," or "Player"). It applies to all information collected through your use of the jlibet website, account registration process, deposit and withdrawal transactions, gameplay activity, and any communication you initiate with jlibet's customer support team.
By creating a jlibet account and using the Platform, you acknowledge that you have read, understood, and agree to the data practices described in this Policy. This Policy is to be read together with the jlibet Terms and Conditions, which govern your use of the Platform as a whole.
Philippine Law: This Policy is prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. jlibet is registered with the NPC as required under applicable regulations.
For the purposes of the Data Privacy Act of 2012, jlibet is the personal information controller in respect of the personal data collected through the jlibet Platform. As personal information controller, jlibet determines the purposes and means of the processing of personal data collected from Platform users.
jlibet has appointed a Data Protection Officer (DPO) who is responsible for overseeing jlibet's compliance with the Data Privacy Act, this Policy, and all related data governance obligations. Contact details for the jlibet DPO are provided in Section 15 of this Policy.
jlibet collects the following categories of personal data in connection with your use of the Platform:
Sensitive Personal Information: jlibet does not collect sensitive personal information as defined under the Data Privacy Act (such as race, religion, health conditions, sexual orientation, or political affiliation) except where specifically required by PAGCOR regulations or AMLC compliance obligations, and only to the minimum extent required.
jlibet collects personal data through the following channels:
jlibet processes your personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your jlibet account; processing your login and session management; enabling password recovery. |
| Payment Processing | Processing deposits via GCash, Maya, and bank transfers; processing withdrawal requests to verified payment methods; maintaining transaction records. |
| Regulatory Compliance | Fulfilling PAGCOR licensing obligations; complying with AMLC Anti-Money Laundering Act reporting requirements; cooperating with regulatory investigations. |
| KYC & Fraud Prevention | Verifying your identity and age before processing withdrawals or at applicable thresholds; detecting and preventing fraud, money laundering, and unauthorized access. |
| Responsible Gaming | Monitoring gameplay patterns to identify potential problem gambling behaviour; enforcing deposit limits, self-exclusion, and other responsible gaming tools you have activated. |
| Customer Support | Handling and resolving account queries, complaints, and disputes; maintaining communication records for quality assurance and regulatory purposes. |
| Platform Improvement | Aggregated analysis of usage patterns to improve platform performance, game selection, and user experience. Aggregated data used for this purpose does not identify individual players. |
| Marketing | Sending promotional offers, bonus notifications, and news about new games or features to you, where you have consented to receive such communications. You may withdraw consent at any time. |
jlibet processes your personal data on the following legal bases as defined under the Data Privacy Act of 2012:
7.1 No Commercial Sale of Data. jlibet does not sell, rent, or commercially license your personal information to third parties for their own marketing or commercial purposes.
7.2 Authorized Disclosures. jlibet shares personal data with third parties only in the following circumstances:
7.3 International Transfers. Where personal data is transferred outside the Philippines (for example, to game content providers with servers located internationally), jlibet ensures that appropriate safeguards are in place to protect the data, including contractual data protection clauses consistent with the requirements of the National Privacy Commission.
Your data stays protected. All third-party service providers that process jlibet player data on our behalf are bound by data processing agreements that require them to process data only on jlibet's instructions, maintain appropriate security, and not use the data for their own purposes.
jlibet uses cookies and similar tracking technologies on jlibet.vip for the following purposes:
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair or prevent your use of the jlibet Platform, including your ability to log in and play.
jlibet implements technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
While jlibet takes all reasonable steps to protect your personal data, no data transmission or storage system can be guaranteed to be 100% secure. You also have a role in protecting your account — please maintain a strong, unique password for your jlibet login and enable two-factor authentication.
jlibet retains personal data for the periods necessary to fulfil the purposes described in this Policy and to comply with applicable Philippine legal and regulatory requirements. The general retention framework is as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR regulatory requirement |
| KYC / identity documents | Duration of account + 5 years after closure | AMLC / PAGCOR compliance |
| Financial transaction records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gameplay history | Duration of account + 2 years after closure | Dispute resolution and regulatory audit |
| Customer support records | 3 years from last interaction | Dispute resolution and quality assurance |
| Marketing consent records | Until consent withdrawn + 3 years | Evidence of lawful processing basis |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Anonymized data (from which individuals cannot be identified) may be retained for longer periods for aggregate statistical analysis.
As a data subject under the Philippine Data Privacy Act of 2012, you are entitled to the following rights in respect of the personal data that jlibet holds about you. jlibet will respond to valid requests within the timeframes required by the NPC.
You have the right to request a copy of the personal data jlibet holds about you and information about how it is processed. jlibet will provide this information free of charge, subject to identity verification.
You have the right to request correction of inaccurate or incomplete personal data jlibet holds about you. Where data is used to make decisions that affect you, corrected data must be used going forward.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jlibet's legal and regulatory retention obligations, which may require certain data to be kept.
You have the right to object to processing of your personal data for direct marketing purposes at any time. Objection to marketing will be honoured immediately. Objection to processing on other grounds will be assessed against jlibet's legal obligations.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used machine-readable format. This right applies to data you provided directly to jlibet that is processed on the basis of consent or contract.
If you believe jlibet has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
Exercising Your Rights: To exercise any of the above rights, please contact jlibet's Data Protection Officer at the contact details in Section 15. jlibet will verify your identity before processing any data subject request and will respond within the period prescribed by the NPC (generally within 15 business days of a complete, verified request).
jlibet's Platform is strictly restricted to adults aged 21 years and over, in accordance with PAGCOR regulations governing online gaming in the Philippines. jlibet does not knowingly collect or process personal data from persons under the age of 21.
If jlibet becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, the data will be deleted to the extent permitted by applicable regulatory obligations, and any winnings accumulated on the account will be forfeited. If you believe that a minor may have registered a jlibet account, please contact jlibet's support team immediately.
In the event of a personal data breach that is likely to give rise to a real risk of serious harm to data subjects, jlibet will comply with its notification obligations under the Data Privacy Act of 2012 and the NPC's Circular on Personal Data Breach Management. This includes notifying the NPC within 72 hours of becoming aware of the breach and notifying affected data subjects without undue delay where the breach is likely to result in high risk to their rights and freedoms.
jlibet maintains an incident response plan that includes specific procedures for identifying, containing, assessing, and notifying data breaches in accordance with Philippine law. Breach notifications to affected players will be delivered to the email address registered to their jlibet account.
jlibet reviews and updates this Privacy Policy periodically to reflect changes in data practices, regulatory requirements, or Platform operations. Material changes — meaning changes that affect how your personal data is collected, used, or shared in a way that is materially different from what was disclosed at the time of collection — will be communicated to registered account holders via their registered email address at least fourteen (14) days before the changes take effect.
The current version of this Policy is always available at jlibet.vip/privacy-policy, with the effective date displayed at the top of the document. Your continued use of the jlibet Platform after the stated effective date of any update constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or jlibet's data handling practices, or to exercise any of your data subject rights, please contact jlibet's designated Data Protection Officer through the following channel:
Email: support@jlibet.vip
Live Chat: Available 24/7 through the live chat function on jlibet.vip. For data subject requests specifically, please include "Privacy Request" in your opening message so the query is directed to the Data Protection Officer.
jlibet aims to acknowledge all privacy inquiries within 48 hours and to provide a substantive response to data subject requests within 15 business days, as required by the NPC. If you are dissatisfied with jlibet's response, you have the right to escalate to the National Privacy Commission of the Philippines.
Commitment to Privacy: At jlibet, privacy is not treated as a compliance checkbox. Filipino players share sensitive financial and personal information to use the Platform — and jlibet handles that information with the seriousness it deserves. If you have any concern about how jlibet handles your data, please raise it — our Data Protection Officer takes every inquiry seriously.
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